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Cookie

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves onyour computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

your display preferences, such as contrast colour settings or font size
if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

Do we use other cookies?

Some of our pages or subsites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page. You may be asked for your agreement to store these cookies.

How to control cookies

You can control and/or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Windows PC (cookies delete)

chrome Google Chrome
Click on the "Tools" menu and select "Options".
Click the "Under the Bonnet" tab, locate the "Privacy" section and click the "Clear browsing data" button.
Select "Delete cookies and other site data" to delete all cookies from the list (alternatively, you can remove all cookies created within a specific time period by selecting the period you want from the dropdown list).
Select "Clear browsing history" to delete traces of which websites you've visited.
Select "Clear download history" to delete records of which files and programs you've downloaded.
Select "Empty the cache" to delete cached website pages.
You can also delete saved passwords (which log you into websites) and saved form data (such as your name and address).
Then click on the "Clear browsing data" button.
Click on the Close button when you've finished.

Internet Explorer 9
Open Internet explorer window
Click the “Tools” button
Point to “safety” and then click “delete browsing history”
Tick the “cookies” box, then click “delete”

Internet Explorer 8
Click "Safety" on the Command bar
Select "Delete Browsing History"
Select the option for cookies and click Delete
Alternatively, Internet Explorer 8's new InPrivate browsing feature allows users to browse the internet without recording information from visited sites (including cookies). To use InPrivate mode:
Click "Safety" on the Command bar
Select "InPrivate Browsing"

Internet Explorer 7.x
Exit Internet Explorer 7, and then exit any instances of Windows Explorer
Click Start, click Run, type inetcpl.cpl, and then press ENTER
On the General tab, click Delete under Browsing History in the Internet Properties dialog box
In the Delete Browsing History dialog box, click Delete Cookies
In the Delete Cookies dialog box, click Yes.

Internet Explorer (all other versions)
Internet Explorer saves cookies in more than one location, depending on the version of the browser and the version of Microsoft Windows being used.
The best way to find and delete them is to close Internet Explorer then use your file management software (such as Windows Explorer) and search for a folder called 'cookies'.

AOL 8 and 9
Sign on and select Settings from the toolbar.
Version 9.0 users should select the By Category tab and click the Internet [Web] Options link, while for Version 8.0 and below click Internet Properties (WWW).
Click Settings.
Note: Windows Vista will see more than one Settings button. Click the button in the Browsing history section.
Click View Files. Your list of cookies (plus your other temporary internet files) will be displayed.
If you wish to delete any of the cookies or files, right-click on them and choose Delete.

firefox Mozilla
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

firefox Mozilla Firebird
Click on Tools, then Options
Select the Privacy icon in the left-hand panel
Click on Cookies
Click on Stored Cookies
To remove a single cookie click on the entry in the list and click on the Remove Cookie button
To remove all cookies click on the Remove All Cookies button

firefox Mozilla Firefox
Click on Tools, then Options (or Edit | Preferences on Linux)
Select Privacy
In the Cookies panel, click on Show Cookies
To remove a single cookie click on the entry in the list and click on the Remove Cookie button
To remove all cookies click on the Remove All Cookies button

Netscape Navigator 7.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Netscape Navigator 6.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Netscape Navigator 4.x
In Netscape, all cookies are stored into one file, called Cookies.txt, in the user preferences folder, making them easy to find and delete. The folder can be located by using your file management software to search your hard disk drive for "cookies.txt".
Users of Netscape Navigator 4.x may also stop cookies from being written to the hard drive, by making the cookies file read only. However, even if the browser can't "write" cookies to the hard drive, it can still cache them, and it may create a new cookie file.

Opera
To delete all cookies at the end of every session, select it in the privacy settings under Tools > Preferences.
Click on Manage cookies to delete specific cookies or cookies from specific domains.
To delete all cookies immediately, go to Delete private data on the Tools menu.

Deepnet Explorer 1.1+
Choose Tools and then Internet Options
Click the Privacy tab
Move the slider to choose your preferred settings.
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Apple Macintosh (cookies delete)

Microsoft Internet Explorer 5 (MacOS X)

Choose Preferences from Explorer menu
Select Receiving Files options
Select Cookies
Select the Cookies to be deleted from the list
Press Delete button

Microsoft Internet Explorer 5 (MacOS 9)
Choose Preferences from Edit menu
Select Receiving Files options
Select Cookies
Select the Cookies to be deleted from the list
Press Delete button

firefox Mozilla
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Netscape Navigator 7.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Netscape Navigator 6.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Safari 1.0 (MacOS X)
Choose Preferences from Safari menu
Select Security icon
Press Show Cookies button
Select the Cookies to be deleted from the list
Press Delete button

Opera
To delete all cookies at the end of every session, select it in the privacy settings under Opera > Preferences
Click on Manage cookies to delete specific cookies or cookies from specific domains.
To delete all cookies immediately, go to Delete private data on the Tools menu.

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Other (cookies delete)

WebTV
From the Home page, select Help
Select Utilities Tool
Select Reset Cookies
Power off the WebTV for 60 seconds
Cookies should be deleted when you turn the WebTV back on again

MSNTV2
From the Home page, select Settings
Select Web Appearance and Security
Select Delete Cookies

Windows PC (cookies control)

chrome Google Chrome
Click on the "Tools" menu and select "Options". Click the "Under the Bonnet" tab and locate the "Privacy" section, and choose the "Content settings" button. Click the "Cookie settings" tab and choose your preferred settings. Google Chrome allows all cookies by default, but you can restrict the behaviour of first-party and third-party cookies or even block them completely. Click on the Close button when you've finished.

Internet Explorer 8.0
Choose Tools and then Internet Options Click the Privacy tab Move the slider to choose your preferred settings. For more specialised cookie settings click on Advanced, check the 'Override cookie handling' button and modify the settings to suit your requirements.

Internet Explorer 7.0
Choose Tools and then Internet Options Click the Privacy tab Move the slider to choose your preferred settings. The default setting is medium and the menu allows you to select the level of "filtering" on the basis of (a) the source of the cookie and (b) whether the source has a privacy policy. For more specialised cookie settings click on Advanced

Internet Explorer 6.0
Choose Tools and then Internet Options Click the Privacy tab Move the slider to choose your preferred settings. The default setting is medium and the menu allows you to select the level of "filtering" on the basis of (a) the source of the cookie and (b) whether the source has a privacy policy. For more specialised cookie settings click on Advanced

Internet Explorer 5.0
Choose Tools and then Internet Options Click the Security tab Select Internet, then Custom Level Choose one of the options

Internet Explorer 4.0
Choose View and then Internet Options Click the Advanced tab Scroll down to the yellow exclamation icon under Security and choose one of the three options (accept or reject cookies or warn before accepting cookies).

Internet Explorer 3.0
Choose View, then Options and Advanced. You can click on the Warn Before Accepting Cookies command.

AOL 9.0
From the AOL Toolbar, select Settings Select Internet [Web] Options Select Use your Internet Explorer Settings to set advanced browser options Select the Privacy tab Select Advanced Deselect override automatic cookie handling button Click OK to exit.

AOL 8.0
From the AOL Toolbar, select Settings Select Preferences Select Internet Properties (WWW) Select the Privacy tab Select Advanced Deselect override automatic cookie handling button Click OK to exit.

AOL 7.0 with IE 6.x
From the AOL Toolbar, select Settings Select Preferences Select Internet Properties (WWW) Select the Privacy tab Select Advanced Deselect override automatic cookie handling button Click OK to exit.

firefox Mozilla
Choose Preferences from the Edit menu. Select Privacy & Security, then select Cookies. Choose your preferred settings.

firefox Mozilla Firebird 0.7
Click on Tools, then Options Select the Privacy icon in the left-hand panel Click on Cookies. Choose your preferred settings.

firefox Mozilla Firefox 1.0
Click on Tools, then Options Select the Privacy icon in the left-hand panel Click on Cookies. Choose your preferred settings.

firefox Mozilla Firefox 1.5
Click on Tools, then Options (or Edit | Preferences on Linux) Select the Privacy icon in the left-hand panel Click on Cookies. Choose your preferred settings (You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.).

firefox Mozilla Firefox 2.0
Click on Tools, then Options (or Edit | Preferences on Linux) Select the Privacy icon in the left-hand panel Click on Cookies. Choose your preferred settings. Note that the option to block third-party cookies has been removed from Firefox 2's user interface. Firefox 2 users who wish to limit allowed cookies to those set by the originating website can use about:config to modify the preference network.cookie.cookieBehavior to "1". To modify this property simply type "about:config" (without quotes) in the Location Bar, press Enter and modify the value in the resulting page. Other options for the network.cookie.cookieBehavior preference are set out below: "0" All cookies are allowed. (Default) "1" Only cookies from the originating server are allowed. "2" No cookies are allowed.

firefox Mozilla Firefox 3.0
Click on Tools, then Options (or Edit | Preferences on Linux) Select Privacy Select Cookies. Choose your preferred settings (You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.).

Netscape Navigator 7
Choose Preferences from the Edit menu. Select Privacy & Security, then select Cookies. Choose your preferred settings.

Netscape Navigator 6
Choose Preferences from the Edit menu. Select Privacy & Security, then select Cookies. Choose your preferred settings.

Netscape Navigator 4
Go to the task bar and click Edit. Click Preferences and Advanced, and then choose your options in the Cookies box.

Deepnet Explorer
Click on Tools Then select Cookie Manager. Here you will be able to access various aspects of the Cookie Manager.

Deepnet Explorer 1.1+
Choose Clean up from the Tools menu Choose Clear Cookies All cookies will be removed.

Deepnet Explorer 1.5.3 (BETA 3)
Choose Tools Click on Web Browser Options Cookie Filter gives you control over the black and white list and the Cookie Manager gives you information about all the cookies on your PC.

Opera (Windows and UNIX)
Go to Tools in the main menu Go to Preferences at the bottom of the File menu (or press Alt+P to access them directly). Click Privacy and select one of the available options. In addition to choosing different settings for first-party ("normal") and third-party cookies, you may edit cookie settings on a domain/server basis or even edit individual cookies by clicking the "Manage cookies" button.
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Apple Macintosh (cookies control)

Internet Explorer 5 (MacOS X)
Choose Preferences from Explorer menu Select Receiving Files options Select Cookies Choose your preferred settings
Internet Explorer 5 (MacOS 9)
Choose Preferences from Edit menu Select Receiving Files options Select Cookies Choose your preferred settings

firefox Mozilla
Choose Preferences from the Edit menu. Select Privacy & Security, then select Cookies. Choose your preferred settings.